Avis Rent A Car
Founded in 1946 by Warren Avis (who sold his interest in 1954), Avis was the first company to rent cars from airport locations. The company grew rapidly during the 1950's through franchised and corporate-owned expansion.
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Avis Rent A Car System, LLC and its subsidiaries operate one of the world's leading car rental brands, providing business and leisure customers with a wide range of services at approximately 2,200 locations in the United States, Canada, Australia, New Zealand and the Latin American / Caribbean region. Avis is one of the world's top brands for customer loyalty, as ranked in the 2008 Brand Keys Customer Loyalty Engagement Index. The company is a wholly owned subsidiary of Avis Budget Group, Inc. (NYSE: CAR). Avis Budget Group has marketing agreements with Avis Europe Plc, a separately owned UK-based company owning or franchising an additional 2,900 Avis locations in Europe, Africa, the Middle East and Asia.
Their Vision
"Their will lead their industry by defining service excellence and building unmatched customer loyalty."
Their Mission
"They will ensure a stress-free car rental experience by providing superior services that cater to their customers' individual needs always conveying the 'They Try Harder' spirit with knowledge, caring and a passion for excellence."
Their Values
Integrity
- They will honor all commitments to their customers, employees and shareholders.
- They will conduct business with unwavering high standards of honesty, trust, professionalism and ethical behavior.
- They will communicate openly and frequently, sharing what they know, when they know it.
Respect for the Individual
- They will treat each person with whom they work with respect, professionalism and dignity.
- They will communicate expectations to employees, and provide honest and timely feedback on performance.
- They will embrace a diversity of ideas, cultures, ethnicities, and backgrounds to enhance their promise and value to customers.
- They will provide career development opportunities for employees who show initiative, and performance results to help them individually manage their careers to maximize their potential.
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