City Lodge Hotels
Through the vision of founder, Swiss-born Hans Enderle, and the financial backing of the Mine Pension Funds, City Lodge Randburg became the catalyst for what today is South Africa's leading selected hotel chain.
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From the Start, emphasis was placed on quality accommodation, homely ambience and friendly service - and these are still hallmarks of the group today. After Pioneering the quality, selected services hotel concept in South Africa, the group was incorporated in July 1986 and has since substantially grown and diversified its product offering to meet different travellers' needs.
City Lodge Hotels Vision
- They will be recognised as the preferred Southern African hotel group.
- Through dedicated leadership and teamwork they will demonstrate their consistent commitment to delivering caring service with style and grace.
- They will constantly enhance their Guest experience through their passionate people, ongoing innovation and leading edge technology.
- Their integrity, values and ongoing investment in their people and hotels will provide exceptional returns to stakeholders and ensure continued, sustainable growth.
They Care
- They care for their country, for the property of their Guests, for their company, and for their environment, with which they have been entrusted by future generations. But above all, they care for people!
- To care for people means that they are emotionally connected, that they feel concern and that they are sincerely interested in people’s well being and success.
- They care for their Guests, for one another and for the communities in which their live.
- Their care about being hospitable, about the safety and well being of their Guests whom they warmly welcome into they "homes from home".
- They care for their employees, whose work they value, respect and recognise for its worth and contribution.
- They care for their families and especially for their children who will represent them in the way they live out their future.
- They care for their shareholders, for the hard earned money that they invest in their company and for the trust that they have placed in them to grow their money wisely.
- They care for and respect our suppliers whom they trust to provide them with goods and services of the highest quality.
- Caring comes from the heart - that’s why they are passionate about what they do. That’s why they are also passionate about serving.
They Serve
As leaders, they serve their people. They strive to understand, to empathise and to support, to develop their people to be the very best they possibly can be.
Through caring and through serving they build successful communities.
Communities of Guests who return again and again. Successful communities in which they live and to whom they contribute their time, energy and their skills. A hospitality industry community in which they actively participate, in which their voice is heard and whose standards and skills they constantly seek to advance.
They are ordinary people. Every day they accomplish extra-ordinary things, as "People Caring for People."
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