Kuwait Airways
On the wave of the oil boom of the 1940s, a national carrier was born in 1954. Initially, Kuwait Airways Company served a limited network of Abadan, Beirut, Damascus and Jerusalem but a year later the fledgling carrier was facing economic hardship, and the government of Kuwait took a 50% interest in the airline, subsequently doubling the company's capital. Having entered the rough and tumble world of aviation, the government finally took out 100% share in Kuwait Airways.
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Following the destruction of its premises and 15 of its aircraft during the Iraqi invasion of Kuwait, the airline was relaunched. Kuwait Airways fleet now comprises three A320-200s, three A310-300s, five A300-605Rs, four A340-300s and two Boeing B777s, bringing the fleet to 17 aircraft, equipped with the latest entertainment systems.
Kuwait Airways aims to re-establish its network to reach more than 46 countries around the globe with a firm commitment to providing the finest service and comfort to passengers while continuing to rank safety as one of highest priorities.
Vision Statement
Kuwait Airways aims at setting the standard for customer orientation and become an admired airline to fly, to invest in, and to work for.
Kuwait Airways Goals
Product and Services:
- To provide customer-oriented services that meet the individual needs and preferences of their clients.
- For clients who look for best-in-class services, they provide for them a premium product.
- For clients seeking value for money, we provide a reliable economy product.
Customer:
- To serve the entire community of Kuwait
- To become the preferred carrier for inbound business travel.
- To become a link for Business and Leisure travel between Eastern and Western regions.
Market:
- They are an international airline. They connect the Kuwaiti economy and society with the world whenever it is economically feasible.
Financial Viability:
- To grow in line with the market demand in Kuwait and capture further growth opportunities in the Middle East.
- To provide a viable investment opportunity to the private sector.
Technology:
- To use technology to improve their product reliability, safety and on-time performance.
- To use integrated Management Information Systems to support the management decision-making by providing accurate and actual information on market and own performance.
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