Aer Arann
Aer Arann operates over 600 flights per week across Ireland, the UK, France, Spain, Portugal and the Netherlands. Passenger numbers have grown from 12,000 in 1999 to forecast passengers of 1.3m in 2008 across over 40 routes. Aer Arann is now Ireland’s largest regional airline, and is the third largest airline flying into Dublin Airport.
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When Aer Arann operated its first commercial flight in 1970, it’s ambition was to provide a reliable, value for money air service to 1,000 islanders, located in Inishmore, off the west coast of Ireland. And to do it with classic island charm.
Since those days not only has Ireland, and its islands, changed remarkably but the model of the global airline industry has been rethought and reconfigured, bringing with it a host of challenges – not least of which is the commodisation of what Aer Arann still believe is a highly personalized service.
Today Aer Arann operates over 600 flights per week, across 40 routes in Ireland to the UK and Northern France. Passenger numbers have grown from 12,000 in its first year to 1.1m in 2006. Aer Arann have engineering bases in Cork ,Galway and the most recently opened Waterford base creating up to 45 jobs.
In order to simplify operations and maintenance procedures, and with a view to the next phase of the airline’s development, the company made a key decision to partner with one aircraft supplier, ATR.
Before the end of June this year, Aer Arann will also have launched 6 additional routes between Ireland, UK and France, moved to a new Headquarters in Dublin and opened a new hangar in Galway Airport, the birthplace of the airline.. Aer Arann are committed to continuing what they regard as essential flight experience advantages, such as later check-in times, no extra baggage charges and free newspapers.
The company’s excellence in customer service was recognised in 2006 by receiving the Palme D’Or European regional airline award for sustained excellence, reinforcingthe airline’s belief that providing a progressive airline service doesn’t have to compromise the human touch.
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